Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Destinations We ship worldwide to 28+ countries including the US, UK, Canada, Australia, and across Europe and Asia.
Estimated Delivery Times Delivery times vary by destination and are estimates only:
- United States: 7–15 business days
- Canada & Australia: 10–20 business days
- Europe: 10–20 business days
- Rest of World: 15–30 business days
Shipping Costs Shipping rates are calculated at checkout based on your location and order size.
Tracking Once your order has shipped, you will receive a confirmation email with tracking information where available.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer. Gizmo Grove has no control over customs delays or fees.
Product Availability by Region Not all products are available in every country. Certain items may be restricted or unavailable in specific regions due to local regulations, import restrictions, or shipping limitations. If a product cannot be shipped to your location, it will not be available for purchase at checkout. For questions about product availability in your country, please contact us at caltcg26@gmail.com before placing an order.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at caltcg26@gmail.com and we will do our best to assist you.